Shipping Policy:

	Shipping rates and policies are subject to change without notice. Orders usually ship within 1-3 business days of receipt.
	Customers will be notified via e-mail or phone in the event of a backorder.
	An order confirmation e-mail will be sent after shipment.
	Standard ground service is our customary shipping method. All ground delivery times are estimations.
	All shipments are subject to tax and freight charges where applicable, according to destination.  These charges are automatically applied. Currently, shipping rates for local orders are as follows:             $7.50 will be charged for orders $49.99 and under;             $9.50 will be charged for orders $50.00 - $99.99; and              $11.50 will be charged for orders over $100.00.             FREE FREIGHT on orders totalling $750.00 or more. Additional shipping charges may apply for heavier items.
	Physical street addresses are required for shipping. Ground services does not ship to P.O. Boxes.  If you have any questions about shipping issues that are not answered here, please contact customer service at 877-533-5383.

Return Policy:

Returns are accepted for defective and/or damaged merchandise only. Defective and/or damaged merchandise must be returned within 10 days from the date of purchase. A return authorization number is required in order to process returns. Authorization numbers are acquired by contacting customer service via e-mail or phone. Returns are accepted for exchange or store credit only. We do not offer cash refunds. 

Sales Tax:

Sales tax will be charged to all orders unless we have a valid Tax Exempt Certificate on file.  Tax exempt customers should fax their certificate to 513-942-5544.

Purchase Orders:

Purchase orders are accepted for qualified customers, including but not limited to public schools and government agencies.  Other organizations should pay by check or credit card.  A credit application may be submitted after an account history has been established.